It is our policy to provide firmware updates to the latest version at no charge. This means that even our oldest products can be updated to factory-new condition. To use the files below, refer to the user’s manual of your device. For the files ending in “.hex”, you’ll need an EPROM programmer. If that sounds intimidating to you, you’ll be relieved to know that you can also purchase the latest version in an EPROM from sales for a small charge. If you have any questions, would like to report a bug, or request a new feature, e-mail support.
Most products with displays show the version during power up and allow the version information to be accessed using a front-panel menu system. Alternatively, you can also use our AMI Terminal software to request version information over Serial or Ethernet connection.